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 Troubleshooting Wizard / Diagnostics Tool - Sound

Created 1 year ago, edited 2 months ago.
Status changed 1 year ago
Author:

anandrkris
Status:
Under dev. review
  Score:
 25
30 votes
Idea:

Here it is...Today's Eureka Moment - Yes, I got an idea ;-)

Most would agree on the diversity and choice (read freedom) of Audio related applications (ALSA, Pulseaudio,etc) in Linux.
Audio issues is an oft repeated complaint by newbies, perhaps due to lack of awareness of configuration options available in Linux. Typical issues such as Sound not working in Speakers, Headphones, HDMI, etc could perhaps be addressed by tweaking some of the basic settings. However, an easy to use diagnostics tool that guides this process would be of great help to users.

My suggestion for Linux Mint Desktop is to build a Step-by-Step wizard which helps users solve their hardware related issues. This can have a series of questions and based on user responses, wizard should guide the users to naviagate to the various settings - recommended intelligently by Mint based on available applications in the system. (Alsmaixer, Kmix / Phonon / Pavucontrol, etc in case of Audio)
For instance, Audio Diagnostic Wizard (Sample Questions hence trivial in nature) questions could be of the nature -
1) Are you sure you are not muted?
2) Are your sound levels properly set in Alsamixer?
3) Are you sure Sound card drivers are properly installed etc.
4) Is your sound card listed?
5) Is your device (headphones) plugged in properly?

Possible Solutions could be - Restart Pulseaudio, Re-install drivers, Switch Audio Channel to Built-in Audio Analog Stereo, etc

Frankly, I *could not* visualize all the aspects, so if am making sense and if you consent to the basic idea - please cast your vote. :-). Also provide your inputs as comments and I will try to incorporate your comments and articulate the idea in a better manner. Else, feel free to shoot it down, which is expected of the community moderators.

To start with, this could probably be first implemented in Cinnamon dekstop.

This could also be implemented in a more generic fashion to solve any hardware related issue - My Wi-Fi / my printer / my graphics card / my webcam / my mice not working, etc. Atleast such a wizard will help in solving simple issues and restrict the flow of trivial questions to forums. Also thinking if it is implemented, whether this can work both offline as well as online. Think of the wizard as a context sensitive help feature.

Edit - Finetuned the idea.

Comments:

2 months ago

eMcE
Great idea! Im on "yes".  
10 months ago

fixitmanarizona
Seems to be a common problem, especially after people reconfigure software such as their mixer or audio control. Solution isn't as simple as checking settings in the GUI, though, often there is a configuration problem. A wizard could check or reset things a LOT easier than the user trying to do it. There's already several command line tools that "newbies" especially, wouldn't know about nor use, such as dpkg-reconfigure (command) tools. This is EXACTLY why people try Linux and then give up.
Thumbs up!
Fixitman
 
11 months ago

anandrkris
Thanks for votes / comments. Keen to hear updates from dev team :-)  
1 year ago

tekgnu
I agree with this as a way to increase linux adoption. I do think that this "Application" should be slim and web driven and let the community develop the decision tree - this would allow for easy re-usability and updates.  
1 year ago

telcnas
good one.....promoting.....  
1 year ago

KOLEGA
Well i think that LM is here for Linux newbies (not only) so PROMOTE  
1 year ago

AshBaby
sounds good.. but am not sure if it will not be considered bloatware.. so no + and no -  
1 year ago

karthik82
An Hardware Diagnostic Tool would be most helpful. Not sure if one is available for linux.  

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