Officejet 6500a Plus 710n-z

  10 years ago
  HP (Hewlett-Packard) (Printer/Scanner/Multifunction)
  Mint (older version)
  Works partially
What works:

The printer works with wifi & using USB

What doesn't work:

The scanner is not detected at all
Fax was not tested

What was done to make it work:

I downloaded the latest hplip which was v3.10.9 from I followed the directions on the site for installation. The was a hickup in the install, for some reason it would error with a dependency error about ggc not being install which it was so I restarted and this time when ask it the version was correct I said no and chose Ubunto 10.04 as the version now the install continues. NOTE: unplug the USB cable before starting the insall, just makes things smoother. After it finished I completely removed "Simple Scanner" as it seemed to cause issues, The scanner is now seen and will work sometimes and sometimes it locks up. Still working on that solution. I think part of the problem is this is a just released printer and the drivers and ppd files haven't caught up with it yet. I think it has only been out a couple of weeks as of 11/17/10