Built-in bug report tool

  11 years ago

To report a bug, you sign up with your Launchpad account, search for the proper section in which you report it and write an exact description of your bug. I know how to do it, but...

How is an inexperienced user supposed to deal with bug reporting? Should he make a Launchpad account just for one bug? I think this is really inefficient and lead people to not report bugs due to not understanding how to do it. A built-in bug report tool would really improve the bug reporting process and let bugs be noticed faster.
Latest comments
sdibaja 8 years ago

a software bug reporting tool would be great, especially for RCs

Goober 10 years ago

I agree, being one such user comming across this while trying to find a way to report a bug, ok i have used linux for some time, but i have no interest in messing about looking for over complex methods of doing things.

LexMK 10 years ago

@vincentv Then some link in the GUI to subscribe and log-in, like Windows' MSN.

LexMK 10 years ago

@vincentv Yes, something like that. Does it post it automatically on Launchpad or does it need for you to be registered? It would also be better for it to have a GUI and not running from command line.

I know Mint developers are already busy with other projects, but this idea could be useful someday.

quake0 10 years ago

Good idea.

LexMK 11 years ago

Just noticed and reported a bug in a program that I noticed just because a friend of mine asked me to do something I've never needed to do with that program, guess you understand what I'm trying to say...

That's one of the reasons why we need a bug reporting tool.

blueXrider 11 years ago

Its a good idea but I could see without registering the user anonymous bugs being reported.

wolverine_tech 11 years ago

What chassum says is true. Mint's dev team is small compared to, say Debian.
But I really like the idea & voted in favour of it. Debian's bug reporting tool allows users to write descriptions of bugs too, so if properly used, it won't deteriorate the quality of bug reports.

LexMK 11 years ago

There are no that many people prone to report a bug, even with a tool. The noise to signal ratio would surely increase, but there might be the possibility that this will help noticing bugs that otherwise would be left un-noticed

chassum 11 years ago

On the other hand, it may merely increase the noise to signal ratio. I'm pretty sure the developers don't want to sort through thousands of poorly (or erroneously) documented and duplicated bugs. Someone who takes the time to register a Launchpad account my be more inclined to spend the time in creating a useful bug ticket.

sikantaza 11 years ago

It's practical idea, right !