otrs2

Open Ticket Request System Znuny
  https://github.com/znuny/Znuny
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Znuny is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.

This package ships version 6 of Znuny.